Digicel Business Managed Service is based on global standards and best practice methodologies. We base all our processes on the ITIL V3.0 framework and world class proactive monitoring tools which provide effective visibility, management of information on the services and infrastructure performance, availability and uptime. These processes and services ensure we can provide our customers with the highest level of support available.
Digicel Business Managed Service support includes:
Our 2nd and 3rd line specialists have an average of 9+ years industry experience with accreditations in HP, Microsoft, Citrix, Cisco, Oracle, VMware and other key technologies relevant to the provision of a Managed Service to our customers.
Digicel Business Managed Services provides a predictable monthly cost to your business with the aim of reducing your normal OPEX spend.
Digicel Business Managed Services can be your outsource partner in the following areas:
Added to this is our list of Digicel Business Professional Services: